Terms and conditions

Overview

Welcome to Ni Hoo Ya sushi & rolls delivery! These Terms and Conditions govern your use of our website and services. By accessing or using our website, you agree to these terms. Please read them carefully.

1. Services

Ni Hoo Ya offers online ordering of sushi, rolls, and other menu items for pickup and direct delivery.
Orders can be placed through our website for pickup at our pickup location or for delivery anywhere within Dubai.

2. Eligibility

By using our services, you confirm that you are at least 18 years old or are using the website with the permission and supervision of a parent or legal guardian.

3. Ordering, Pickup, and Delivery

  • Orders placed through our website can be picked up at our pickup location KitchenPark, Cluster U, JLT, Dubai or delivered directly to your address within Dubai.
  • Delivery typically takes approximately one hour, depending on traffic and order volume.
  • You will receive a confirmation once your order is accepted, along with an estimated pickup or delivery time.
  • Once an order is placed and confirmed, it cannot be canceled or modified.

4. Pricing and Payment

  • All prices are listed in AED and include applicable taxes.
  • Only online payment is accepted through our website (Credit/Debit Card or Online Payment Gateways).
  • Payment must be completed at the time of placing the order. No cash or in-person payments are accepted.

5. Delivery Policy

  • We deliver across all areas of Dubai.
  • Delivery fees may apply and will be displayed at checkout based on your location.

6. Allergens and Food Information

Our menu items may contain allergens such as soy, fish, sesame, and gluten.
Please inform us of any allergies or dietary restrictions before placing your order.

7. Use of the Website

You agree not to:

  • Use the website for unlawful purposes.
  • Submit false or misleading information.
  • Interfere with the website’s functionality or attempt to gain unauthorized access.

Al content on this website, including the Ni Hoo Ya logo, images, and text, is the property of Ni Hoo Ya and may not be used without permission.

9.Limitation of Liability

Ni Hoo Ya is not responsible for delays caused by factors beyond our control, such as weather, traffic, or technical issues.
Our total liability is limited to the value of the affected order.

10. Changes to Terms

We reserve the right to update these Terms and Conditions at any time. Updates will be posted on this page and are effective immediately.

11. Contact Information

If you have any questions or concerns, please contact us:

Phone: +971563988899
Email: [email protected]
Pickup Location: KitchenPark, Cluster U, JLT, Dubai

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